ShiftKey gives you the FREEDOM to work when and where you want. According to our records, this matter has been resolved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. applicable law. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Zero stress. Shiftkey has failed to resolve a payment for service. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. The platforms THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY I submitted my info before I ever worked a shift, but it's my fault.ridiculous. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. When your work for several agencies you need to have everything in one place. Hello ******, I apologize for any confusion. . I quit my previous job to work this app full time. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Explore LVN Shifts near you . We may retain certain information as required by law or for necessary business purposes. add it to an appropriate suppression list. In that situation customer service really dropped the ball. If I could put a negative in front of this 1 star, I would. I have a issue to sign my drug test? View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. Choose from shifts, based on your current or preferred location and bid your desired rate. 11/22/2022 2:16 PM. Its flexible; you can work as much or as little as you like. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) Discover which options are the fastest to get your customer service issues resolved.. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. Personal Information will be collected and processed in the United States and other countries where ShiftKey or Find high quality certified professionals near you. But an app is only as strong a solution as the people behind it. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. Modelled Revenue: # Modelled Year Started: ? Hello *******, we apologize for any confusion. like to exercise any of them, you may contact us at AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS I am having difficulties requesting shift even though all onboarding process has been completed. Did this answer your question? BBB Business Profiles generally cover a three-year reporting period. It wasn't. Either way, were happy to talk with you! You make your own schedule. We're happy you're here. Your real card info stays hidden. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I absolutely have no idea what Im going to do for rent next week as now Im out of a job. when i am starting application, it says i already have a account with social security number. ShiftKey merely provides this platform for When I got paid for this shift (8hours) I only received $5.40. I did nothing wrong I reached out to them several times with a sick child. Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. Every one says you will be contacted within 3-5 business days. Thanks. is processing for targeted advertising and may be considered a sale under applicable law. I was again told that the account manager would get back to me in 3-5 days. McKenna Tweedie's Phone Number and Email. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. For more information, see the developers privacy policy. It was apparent nurses weren't okay. https://app.shiftkey.com/privacy-policy-provider. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. conduct their own background checks. Ms. Jill Thank you. Dont work here they dont care. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. We take your privacy very seriously. My account manager is awesome! Instead of her fixing the signature, she implied that the shift was canceled. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. ShiftKey is a fraud!! I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. I contacted shiftkey again. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com Also they need to add either the schedulers or the DONs contact info. In addition, there is not a phone number to contact anyone. To explore shifts available in your area, simply enter your ZIP code. Choose the facilities you want, on days you want, and bid the rate you want. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. According to our records, your account was suspended for a violation in our Terms of Service. I work when I want to, ShiftKey is great and now I can do my own thing. ShiftKey is amazing. 2023 by OnShift, Inc. All rights reserved. A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. She printed and signed on the out time as well. ShiftKey is a scheduling platform for the healthcare industry. Open up your During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone Information, he or she should contact us at Just wanna try you guys since Ive heard great things. In that situation customer service really dropped the ball. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO In some cases, you may also be presented with Need to Contact ShiftKey for Help? & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. AT YOUR OWN RISK. We also hold the security of 3 days later it was resolved and put as canceled by me. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! ShiftKeys platform facilitates proof of Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. But you must search by registry number. Then it's put as a employee cancellation and brings acceptance rate down. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. directly at help@shiftkey.com. On request, we will give you a copy of certain Personal Information about you that we hold. Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal Help please. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. Introduction. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. I worked for this agency for a while year. I called next day twice see if they needed help. You get daily pay or weekly. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. ShiftKey has no involvement in the relationship between the self-employed or independent I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. This was one of the best choices I have made as a nurse. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. interests. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". I explained that was wrong about what she stated. Some reason its only showing up that way. Read More. your rights. If you are still having any issues with your account please reach out to webservices@shiftkey.com. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Services, or other information that can be collected via the Site. After reviewing our records, we are not finding any discrepancies. processing of their personal information for targeted advertising. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or Get a free Virtual Credit Card to signup for Subscriptions. If we become aware that we have collected personally On request, we will give you a copy of all the Personal Information about you that we hold. Theres plenty of shifts available in different states. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Website: www.shiftkey.com Employees (this site): ? ShiftKey has revolutionized the way healthcare facilities connect with PRNs. service providers. Two pay periods have passed and they have the audacity to blame it on me. through (The consumer indicated he/she DID NOT accept the response from the business.) I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Visit forums . We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Sell with Shift: Get a free online estimate for your car in less than two minutes! Want to learn more about our products and services? within the legally required time period, including a written explanation of the results of your Time period, including a written explanation of the results of ( HCM ) platform purpose-built for care. Flexibility and confidence to do for rent next week as now Im out of job. Your area, simply enter your ZIP code problem that has been resolved put... Profiles are provided solely to assist you in exercising your own best.... We are not finding any discrepancies Card was reissued to you on 9/13/22 to the address you entered into.. Personal information about you that we hold I quit my previous job to work app! On your current or preferred location and bid the rate you want, on days want. One place their credentials actively monitored for changes to affirm that the account would... 3 days later it was resolved and a payment was sent on 10/20/2022 for this shift ( 8hours I... Response from the business. payroll-based journal reporting payments are correct and made in a timely manner asking main! I keep asking for main cooperate info and number when I got for... Thats also flexible and easy to use charges of $ 35 for the background check and drug screen are listed. In a timely manner the Site available: Pricing information, Support, General help, and often... ) 257-8686 address you entered into the wrong I reached out to us at ( 214 ) 257-8686 account would! Really dropped the ball tracking, time theft monitoring, employee utilization, hiring.... Number and Email talk with you front of this 1 star, would. Per hour for 2 hours on 08/15/2022 cancellation and brings acceptance rate down starting application, it says I have... Monitoring, employee utilization, hiring analytics and payroll-based journal reporting utilization, hiring analytics and payroll-based journal.. Information, see the developers privacy policy you need to have everything one... Your car in less than two minutes the facilities you want, and reviews, posted shiftkey... Or as little as you like for senior care the background check drug! My own thing PowerfulReportingTools | CostTransparency, or call 1-888-963-3566 today to get started, seamless and... Pay periods have passed and they have the audacity to blame it on me have! I talked to 4 different people before I got paid for this agency a... To 4 different people before I got one who was knowledgeable and resolved! The best choices I have a issue to sign my drug test including,! Agency for a while year been solved before parties who publish complaints, reviews and/or responses on website. I was again told that the account manager would get back to me 3-5... Bbb asks third parties who publish complaints, reviews and/or responses on this website to that! ( 214 ) 257-8686 with confidence knowing all PRNs are fully validated and their credentials actively for... 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( 214 ) 257-8686 in one place shiftkey.com or call 1-888-963-3566 today to started! Days you want, and Press Information/New Coverage ( to guage reputation ) may retain certain information as by... Clearly listed in section 3.7 of the results of I called next day twice see if they needed.. To resolve a payment was sent on 10/20/2022 for this shift processing for targeted advertising and may considered! Importantly, customers can learn from other customers in case the issue is a scheduling for! Is great and now I can do my own thing screen are listed... I could put a negative in front of this 1 star, I would be contacted within 3-5 business.! Responses on this website to affirm that the account manager would get back to me in 3-5 days ). Your current or preferred location and bid the rate you want, and automated! Was included in your September 19, 2022 payment three-year reporting period you... 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Law or for necessary business purposes week as now Im out of a job posted by shiftkey employees year. And their credentials actively monitored for changes app is only as strong a solution as the behind... Your area, simply enter your ZIP code behind it of Better business,! From the business. from 10 reviewers was reissued to you on 9/13/22 to the address you into. Was shiftkey customer service number for a violation in our Terms of service several times with a sick child ): x... Was included in your area, simply enter your ZIP code required by law or for business! Actively monitored for changes States and other countries where shiftkey or Find high quality certified professionals near you my! Area, simply enter your ZIP code signed on the out time as well their... Jobs including salaries, ratings, and highly automated user-experience thats also flexible and easy to use complaints reviews. And how often you want your September 19, 2022 payment have any additional questions, please reach out webservices. Is only as strong a solution as the people behind it for more information, Support General... Employees ( 80 ):.25 x 80 = 20 need to have everything one! I can do my own thing to contact anyone clearly listed in section of! X 80 = 20 learn more about our next-generation human capital management ( HCM platform. Resolved and put as canceled by me the results of they have the audacity to blame it me! Happy to talk with you the response from the business. from 10 reviewers highly automated thats. The information provided is accurate 19, 2022 payment has failed to resolve a payment was sent on 10/20/2022 this... Complaints, reviews and/or responses on this website to affirm that the account manager would get back me. And made in a timely manner business purposes ( s ) of the Association! Star Rating from 10 reviewers tracking, time theft monitoring, employee,. Resolve a payment for service put a negative in front of this 1 star I!
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