CC Help Jenn I did find that email address earlier in a search. I asked why. This topic is now archived and is closed to further replies. That is why I keep questioning myself and if I'm understanding the policies correctly. I wouldn't give up, you should be able to upgrade. However, ships are sailing full and the practice in general has been abandoned. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. You will be able to leave a comment after signing in, By :(. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Cruisers' Choice Awards! I use RCI vacation planner and love having the access to them for my very often paid upgrades. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. Do we have the option to upgrade to a grand suite and connecting balcony? Powered by Invision Community. if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Cruisingboyo, August 5, 2009 in Royal Caribbean International. You should be able to call yourself and connect all the other (TA) reservations to that one. If you have an account, sign in now to post with your account. Powered by Invision Community. By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I just wanted some advice to see if what he is telling me is true. Just like a Royal Caribbean adventure, the possibilities are endless. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. Again, I dropped it because I didn't have time that day to be going back and forth with him. CC Help Jenn I know that doesn't seem logical at all. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Will RCI not upgrade 13 days in advance of sailing? With your support, we can create more exciting content and share with everyone! How to upgrade with Royal Up. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Just rang them up to confirm. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. I am in the same situation as the OP. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Try and enjoy the cruise anyway. I'm glad I saw this topic. CC Help Jenn LauraS Is this true? How would i find out which ones are obstructed view on Oasis? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. I don't understand. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. Thank you very much for your quick reply. On 7/22/2022 at 4:15 PM, D.Mckinnon said. Would appreciate guidance from the experts! Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} (Not sure if this is applicable or not in your case based on my read of your explanation.). Pasted as rich text. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. I would DEMAND the upgrade next time especially since you won't be using him again. The caveat is you won't get any money back. Is that the new policy, and if so does anybody know when it changed? As two points make sure the children are part of your family under your crown and anchor account. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Yup many cruise lines will do price adjustment prior to final payment. I upgraded after final payment due and paid the difference to get an ocean view balcony. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. Thanks for the confirmation (and letting me vent). Is that the new policy, and if so does anybody know when it changed? Moreover, the cabin location is not something you can choose and subject to availability. Started June 21, 2021, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I even asked to speak with a superior and they said the same thing. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Have anyone else been able to upgrade their room after a price drop in this scenario? 4. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Cruisers' Choice Awards! royal caribbean upgrade room after final payment. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. June 23, 2019 in Royal Caribbean Discussion. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. You have confirmed that generally this should have been available. No , once you have made final payments thats it . Like what you see? At least that is my guess. If you are eligible, you will be able to submit bids for your upcoming sailing. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. Started June 21, 2021, By CC Help Jenn Upgrade after Final Payment By newcruisergal, July 1, 2012. This topic is now archived and is closed to further replies. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. No brainer decision for us, much better room and cash refund! Also, sometimes the sailing is removed from the weekly sale, but the price stays low. If we did this-are kids able to have any of the suite benefits if accompanied by parents? i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Any other way to get the upgrade at the website price? It seems if that were the case, I would see many posts about that on here! Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Sorry to all the good ones out there. His TA is telling him he cannot upgrade as final payment has been made. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. Started June 21, 2021, By I've also had pretty good success in any room upgrade scenarios in which you give them extra money. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. What I'm asking is..I booked a Junior Suite on an upcoming cruise. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Clear editor. Nothing much after final payment date has passed. Started August 27, 2021, By Your link has been automatically embedded. Your link has been automatically embedded. The first time it was on Tuesday. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. My fault. Or just her? They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. LauraS It seems if that were the case, I would see many posts about that on here! Started August 27, 2021, By Starting to get really excited now. I see that you just changed today. He then said the rate was not the same because it did not include fees/port charges, etc. We now owe $76 next August for the final payment. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. Our sail date is in 13 days. CC Help Jenn Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I did final payment back in August automatically at the 3 month mark. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. Display as a link instead, Sounds like he's just LAZY!! Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Its not that cabin per se, but that you are or were military. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. Just happy to be cruising in a better room than I expected to be. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. The cruise market appears to be different from pre-covid. Your previous content has been restored. There was a balcony guarantee (X) available. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. She took my payment and upgraded us on the spot! This was after final payment. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. Thanks for the confirmation (and letting me vent). I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. Category room ( 2I - boardwalk balcony ) was cheaper than an interior we booked a ago! 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