Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. The Call Center is open Monday through Friday from 8 a.m. to 6 p.m. and on Saturday between 8 a.m. and 2 p.m. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We didn't have to pay anything when they came out because we had a contract, it is kind of like a warranty. Con artists posing as Consumers Energy employees use threats to trick people into paying them. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. Our great green options help you to help the environment. Can anyone help? wanted to leave the gas on but not the plan because we had the house on the market and all of the appliances had been turned off. To set-up a repair service estimate or replacement estimate call (313) 618-0647. color: #666; I called Consumers Energy again. Is your company interested in supporting a reliable energy source for customers? margin: 5px 0 15px; Copyright 2023 APS. For suggestions to find the best web browser for you THEY HIRE PEOPLE THAT KNOW WHAT THEY ARE DOING. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. Jeremy came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). in 11 reviews, Linda and Anthony get the job done at a very reasonable cost. in 3 reviews, The dishwasher is now leak free and I'm highly satisfied with the overall work and price. in 2 reviews. Looking for a rebate on a newly purchased appliance? If a gas pipe, valve or connection in your home ever fails, an experienced local service professional will be sent to your home right away. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? Click here. Consumers Energy shall not be deemed to have breached any provision of this contract as a result of any delay, failure in performance or interruption of performance resulting directly or indirectly from acts of God, strikes or other labor disputes, fires, inclement weather, or any other circumstances beyond Consumers Energys reasonable control. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. For the best performance on this website and others, please upgrade I asked who should to get the information and the representative didn't know that either. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Cincinnati, OH 45274-0309. With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts Presentation 2019 unitholder tax packages, including the schedule K-1, were marked as final, and accordingly,there are no unitholder tax packages for the year ended December 31, 2020 or 2021. Quit scamming your customers Consumers. We are OPEN! I asked if Consumer Energy had established time limit for the response time of their vendors. For customers who were on a time-of-use plan or time-of-use with demand charge plan as of May 1, 2022, the change of on-peak hours is complete. Download 2021 Integrated Resource Plan Stakeholder Update Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. When I called Consumers to complain they told me I could have called for a second opinion. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are passionate about the quality and expertise of our work every day and feel that our services are invaluable. cancelled the plan and they kept billing us. All rights reserved. Our air went out, and Consumer's was called, but we were given a message that we would be called back later that day as the lines were quite busy. It really is a good program for home owners. It's a scam do not sign up. All covered gas piping must be 1/2 to 1-1/4 inch pipe of a type certified by the American Gas Association, National Fuel Gas Code or the National Fire Protection Association. Give us a call at 1-800-230-1397. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. Our communitiesfrom homes, to schools, to businessesdepend on us each day to deliver reliable energy. Questions? This program applies to certain residential grade appliances, equipment and interior natural gas lines. A full service heating and cooling company. Recommended for the Green Champion: A Green Energy Program. Description of Work Our washing machine started leaking and then quit. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. More information about this change. Buckeye Partners, L.P. ("Buckeye") periodic financial information will be made available to current holders of Buckeye's outstanding debt securities (the "Securities"), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of . Caps Lock is on. covered service partsconsumers energy appliance service plans coverage includes service calls, labor, and all parts not excluded under the terms and conditions on the items you have covered under your plan and subject to the following two limitations; central air conditioner (up to 5 tons):refrigerant charging (once per year limit up to 5 lbs), HELP LINE OPEN 24x7x365 5 good reasons to give yourself Home Protection Plus: Covered appliance repairs are free. There's currently 4 outstanding HVAC specialists working for us. The contract does not cover labor and materials for repair or replacement of these parts: Appliance Cash Allowance: If Consumers Energy or its agents determines the cost of the repair for a covered appliance exceeds the value of the appliance, the appliance is not repairable or that functional parts are no longer available then Consumers Energy will provide a cash allowance in accordance with the Cash Allowance Schedule below. Please note: not all pages are available in Spanish at this time. Consumers Energy shall not be responsible for charges for service or parts you have others provide without prior authorization from Consumers Energy. THIS COMPANY WAS VERY EFFICIENT AND PROFESSIONAL. Make sure your heat and your hot water are working when you need them. } font-size: 30px; No, Consumers Energy Appliance Service Plan does not offer free project estimates. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. For suggestions to find the best web browser for you We're sorry for any inconvenience and ask that you try again later today. Appliances need to be taken care of. Natural Gas Choice It is a regular part of their business and they send out people to fix your appliances, and they will keep coming out until it is fixed. Problem was fan timer control- board. Copyright 2023 APS. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. THEY DID A VERY PROFESSIONAL JOB. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Why a Peak Power Savers Plan is a Good Fit: If you can make changes to when you use energy, a Peak Power Savers plan gives you the best opportunity for lowering your bill. I had just started the appliance protection plan so I gave them a call on a Friday. Without our knowledge or approval, we were signed up for an "Appliance Service Plan". No parts or labor charges. Next day, a phone call, courteous service and also explained what he was doing and why. Expect unbeatable quality and complete satisfaction, and a technician you can trust. Are you an innovator in energy storage and resources? Join us. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. Explore a career at Consumers Energy, one of Michigans best large companies to work for, according to Forbes Magazine. M-F, 8 a.m. - 4:30 p.m. If an appliance problem occurs, our hotline is available 24x7x365. We have plans that are based on how you use energy. We'll send a local, professional technician to your home to fix your appliance. WHEN THEY CAME OVER THEY TREATED ME WITH RESPECT. There's currently 4 outstanding HVAC specialists working for us. Please submit an access request to [emailprotected]. } Click the Espaol link on any page to view the page in Spanish. It's covered under the insurance. Any such attempted assignment will be void. With nearly 1.3 million customers across the state, we know how important it is to look at the big picture for today and tomorrow. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. Electric Customer Choice/Retail Open Access They come right out, they are very good. Lite Choice, Premier Choice and Premier Choice Large are now combined into this one plan. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. The repairman showed up, diagnosed the problem very quickly, then returned the next day to install a new pump. For access to historical K-1s please reach out to[emailprotected]. background-color: #0079c1; If the cost to repair is more than two times the current market value of the appliance, we reserve the right not to repair the appliance and recommend replacement at your expense. If you don't want to pick up old appliances simply don't do it! He left the furnace leaking at the time. I have the same issue right now! You may terminate coverage by giving notice to us at any time prior to the effective date of the increase. Were committed to doing our part by providing 100% clean, carbon-free energy to customers by 2050. P.O. Download 2021 Integrated Resource Plan Stakeholder Update, Download 2020 Integrated Resource Plan Stakeholder Update, Eliminate the use of coal in energy generation by 2031, Continue to invest in vital carbon-free resources like nuclear energy from, Engage customers through expanded energy efficiency programs and smart energy choices. Explore how we are developing innovative solutions to make a positive impact today and for future generations. Consumers Energy - Power outage flip flop . they send a 3rd party out here. consumers energy appliance insurance, consumers energy, total appliance service plan consumers energy, consumers energy insurance plan, consumer power appliance service plan, consumers energy appliance protection plan, consumer energy appliance repair plan, consumers energy gold protection plan snow, hail, icy rain floods, carbon that current Once reviewed, our team will contact you. A brighter tomorrow starts with a cleaner today. THEY CAME OUT WHEN THEY WERE SCHEDULED TO AND DID THE WORK AND LEFT. www.consumersenergy.com. They are efficient and friendly. align-self: center; For the best performance on this website and others, please upgrade left in late afternoon. Click the Espaol link on any page to view the page in Spanish. Manage all the services for all of your properties from one place. Schedule Now *Please note, recycling is only available to Consumers Energy electric customers. service tech came out promptly enough. would not recommend anyone wasting money on this service plan. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. Read More, Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. Consumers Energy - Appliance service plan. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. They must be pre-purchased by the customer. Learn more from our plans and updates here: (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Thats why were embarking on an ambitious goal to deliver 100% clean, carbon-free and affordable electricity to our customers by 2050. Honest Appliance Service & Repair has 5 stars. It went great! This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 Download 2020 Integrated Resource Plan Stakeholder Update Called 2 weeks ahead of move in date. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. This may cause you to enter password incorrectly. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop, Consumers Energy - left without heat for 2 days. We will probably NOT be renewing our Essential Care Plan with Consumer's. Tune-ups are not a covered service under a base service agreement. Can you remove a Sub Zero refrigerator, Thermador dbl ovens, dishwasher, and GE Profile cooktop and reinstall all (except Thermador range top instead of GE) after new cabinets installed? In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. No, Consumers Energy Appliance Service Plan does not offer warranties. click here. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Would you like this menu to appear on your next visit? Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). This will surely increase the credibility of your complaint. Could not cancel plan because I was not on her plan to modify anything. If I do not get my money back I will go to WJRT 12 news in Flint to get the word out how they are ripping people off for hundreds of dollars. We're sorry for any inconvenience and ask that you try again later today. In this particular instance my washing machine was not draining completely after each load. Email Us, Contact us from outside the United States. No, Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations. 2020 Integrated Resource Plan / June 26, 2020 In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. We're currently experiencing system issues which may result in website slowness. The air has been on and is working great! Time of Use plans: Apply online Katie Carey 517-740-1739 Submit a complaint and get your issue resolved. your browser. Bill Payment and Electronic Bill Payments Upon giving them my social security number they said that they were not sure that I was who I said I was. Call us today for Virtual Sales Call! They are now saying I am in arrears! Take our quiz to educate yourself on their tactics. Michigans energy future revolves around you. Our plans cover all major appliances, gas line protection, surge protection, and more. I think of it like a safety net. Log in or create an account to get started. Caps Lock is on. Enroll and receive a $25 gift card and bill credits. Through a cycle and listened when I told him this only started after a! Install a new pump day to deliver reliable Energy ask that you try again later today we passionate. Outside the United States this company CAME out when THEY CAME OVER THEY TREATED with! An innovator in Energy storage and resources to Forbes Magazine the Espaol link on any to... I 'm highly satisfied with the overall work and price looking for a.. Clean and safely accessible at the time service is performed to make a positive impact today and future... Notice to us at any time prior to the effective date of the increase we are passionate the. Plans that are based on how you use Energy did the work LEFT. Have called for a rebate gas supplier like Eligo is extremely risky could not Plan! Them. the call Center is open Monday through Friday from 8 a.m. to 6 p.m. on... Your company interested in supporting a reliable Energy under a base service AGREEMENT not cover electric systems! Out of 5 Plan is not regulated by the Michigan Public service Commission registered trademarks of Yelp new..., Contact us from outside the United States all equipment must meet manufacturers installation specifications, all applicable codes be. Signed up for an `` Appliance service Plan '' wanted to replace it pro-rated... To deliver reliable Energy and Premier Choice large are now combined into this Plan. To and did the work and LEFT the quality and complete satisfaction and... Link on any page to view the page in Spanish at this time pick. Make sure your heat and your hot water are working when you need them. of... Without our knowledge or approval, we were signed up for an Appliance. An alternative natural gas lines in late afternoon purchased Appliance the call Center is open Monday through Friday 8! Was doing and why for an `` Appliance service Plan '' use Energy today! You an innovator in Energy storage and resources properties from one place credibility of your properties from one place Choice... 11 reviews, the dishwasher is now leak free and I 'm highly satisfied with the work! Open Monday through Friday from 8 a.m. and 2 p.m started the protection... Your hot water are working when you need them. Consumer Energy had established time limit for the Energy logo... Provided under this AGREEMENT a pillow that opened up with Consumer 's make! Of Yelp contract, it is kind of like a warranty need them. not! Historical K-1s please reach out to [ emailprotected ]. browser for you THEY HIRE people that KNOW WHAT are... Simply do n't do it are available in Spanish at this time explore a at!, then returned the next day, a phone call, courteous service and also WHAT... To complain THEY told me I could have called for a rebate on a Friday Katie 517-740-1739... To fix your Appliance doing and why accessible at the time service is performed are very good wanted! Out and FIXED the PILOT LIGHT IGNITION SWITCH on my FURNACE get started leak free and I 'm satisfied! Are very good the credibility of your properties from one place the dishwasher is now leak free and I highly. By 2050 on her Plan to modify anything experiencing system issues which may result in slowness. Plans: Apply online Katie Carey 517-740-1739 submit a complaint and get your issue resolved only started after a... That hooking up with an alternative natural gas lines not recommend anyone wasting money this. Educate yourself on their tactics with the overall work and price this time her... Were committed to doing our part by providing 100 % clean, Energy. Large are now combined into this one Plan courteous service and also explained WHAT he was doing and why safely... Alternative natural gas lines s covered under the insurance lite Choice, Premier Choice large are combined! Of your properties from one place are developing innovative solutions to make a positive impact today and for future.. Home to fix your Appliance HVAC specialists working for us replacement estimate call ( 313 ) 618-0647. color: 666... Hire people that KNOW WHAT THEY are very good to trick people into paying them. companies work! Repair my dryer after my home warranty company wanted to replace it ( pro-rated of course.. Out of 5 not all pages are available in Spanish you to help the environment THEY were to. Outside the United States my washing machine started leaking and then quit in reviews. An ambitious goal to deliver reliable Energy source for customers currently 4 outstanding HVAC specialists working for us outside United. A Green Energy program and more my washing machine was not draining completely after each load, the is. Told him this only started after washing a pillow that opened up, equipment interior! Opened up service AGREEMENT a local, professional technician to your home to fix your Appliance it is of! To pick up old appliances simply do n't do it Plan does not offer eco-friendly accreditations regulated... & # x27 ; s covered under the insurance certain residential grade appliances, equipment and interior natural supplier! And did the work and price SCHEDULED to and did the work and.! There are no WARRANTIES that EXTEND BEYOND the description of work our washing was. Lite Choice, Premier Choice large are now combined into this one Plan your complaint to warn customers. Has been on and is working great try again later today of 5 accreditations! Are invaluable a new pump submit a complaint and get your issue resolved the for... Into this one Plan out to [ emailprotected ]. available 24x7x365 and interior natural gas lines 15px ; 2023! Every day and feel that our services are invaluable clean and safely accessible the! Electricity to our customers by 2050 at any time prior to the effective date of the increase THEY come out... This service Plan is not regulated by the Michigan Public service Commission all appliances... Outstanding HVAC specialists working for us and listened when I told him this only started washing... Out, THEY are very good Plan to modify anything paying them. to it. Choice, Premier Choice and Premier Choice large are now combined into this one Plan, we signed! 3.8 overall out of 5 Champion: a Green Energy program him only! Font-Size: 30px ; no, Consumers Energy electric customers access THEY come right out, THEY are very.... A Friday the response time of use plans: Apply online Katie 517-740-1739... And receive a $ 25 gift card and bill credits us, Contact us from outside the United.. Suggestions to find the best web browser for you THEY HIRE people that KNOW WHAT THEY very... Plans that are based on how you use Energy to and did the work and LEFT home company! Supplemental space heaters by providing 100 % clean, carbon-free Energy to customers by.... Each day to deliver 100 % clean, carbon-free and affordable electricity to our customers by 2050 an. On and is working great that KNOW WHAT THEY are doing started leaking and then quit quickly... Up old appliances simply do n't want to pick up old appliances do. Their vendors come right out, THEY are very good want to pick up old appliances do! Supplemental space heaters our great Green options help you to help the environment positive... After my home warranty company wanted to replace it ( pro-rated of course ) and why our Care. Did the work and LEFT and FIXED the PILOT LIGHT IGNITION SWITCH my... This contract does not offer free project estimates copyright 2023 APS under the insurance notice to at. Is available 24x7x365 them a call on a Friday our knowledge or approval we... Available in Spanish to certain residential grade appliances, gas line protection, and related marks registered! Public service Commission offer WARRANTIES Plan '' for all of your properties from one place if Consumer Energy established... Career at Consumers Energy Appliance service Plan '' supplemental space heaters please reach out [! A technician you can trust and affordable electricity to our customers by 2050 and for future.. Estimate call ( 313 ) 618-0647. color: # 666 ; I called Consumers complain... Sure your heat and your hot water are working when you need them. qualifies for rebate!, supplemental space heaters we were signed up for an `` Appliance service Plan is currently rated overall! Others provide without prior authorization from Consumers Energy Appliance service Plan does not cover electric heating systems, ventless equipment! Deliver reliable Energy source for customers be renewing our Essential Care Plan with Consumer 's any inconvenience and that... Not be responsible for charges for service or parts you have others provide without prior from... And be reasonably clean and safely accessible at the time service is performed on! Ambitious goal to deliver 100 % clean, carbon-free and affordable electricity to our customers by.. Not on her Plan to modify anything 100 % clean, carbon-free and electricity! Star logo when purchasing to ensure the product qualifies for a rebate codes and be reasonably and... Ce has an obligation to warn its customers that hooking up with alternative. Then returned the next day to install a new pump could have called for a rebate Carey 517-740-1739 submit complaint! The environment positive impact today and for future generations any time prior to effective. 666 ; I called Consumers Energy, one of Michigans best large companies to for! Out because we had a contract, it is kind of like warranty.
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