the Product or its contents, breakage or entry by airline or airport personnel or governmental Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. When you purchase a Samsonite product, Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If you need to contact Samsonite for any reason, there are a few different ways you can do so. All rights Personalise your bag with laser engraving to make it truly unique. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. You will also need to provide the date of purchase and the retailer where you made the purchase. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. original receipt of purchase. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Canada: 1-800-265-4933 To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Once you have created an account, log in and click on the Register a Product link. Exclusive online offer. gift recipient of the Product. Many products, for example, have limited warranty coverage for up to a year after purchase. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. authorities. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. See the visuals to see where the code is located. Enter the required information about your Samsonite suitcase, including the model number and serial number. Shopping at Samsonite is risk-free. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. A luggage warranty covers workmanship and materials defects in case of damage. Moreover, Tumi no longer offers a lifetime warranty for their products. Please do not send your Product directly to Samsonite, as this will only delay the repair. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Look for a label on the inside of your suitcase. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. There are additional conditions explained in the warranty booklet for Samsonite products. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. . Our warranty is intended to give you specific legal rights. Street *. For warranty service at a Service Center, you will need the original receipt of purchase. WebRegister Your Samsonite Product For prioritized warranty service. Customers are able to quickly and easily contact the company by phone, email, or live chat. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Customers must have proof of purchase to be eligible for a warranty claim. This is a question that many people ask when they are looking for a new suitcase. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. repaired or replacement product to you. 2022 Samsonite IP You can save money and reduce waste by purchasing it. The subscription may be disabled. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. You will need to provide your name, address, and email address. In some cases, you may need to contact the manufacturer directly to make a claim. Our warranty is intended to give you specific legal rights. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Most people dont know how to find their Samsonite model number. Pay for repairs if necessary. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Copyright 2022 Samsonite. The warranty provided herein is limited to the value of the Product. American multinational luggage company and retailer Samsonite is one of the largest. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Incidental and consequential damages are expressly disclaimed. If youre repairing the wheel, simply glue it back together and allow it to dry. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Free returns. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. "Parkland" will provide you everything you need to know about bags and backpacks. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. The warranty covers both new and pre-owned products. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Does tumi luggage have a lifetime warranty? While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The warranty provided for herein applies only to the first purchaser or Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. limited to, the cost of packaging, shipping and applicable taxes. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The warranty provided herein is limited to the value of the Product. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Mexico: (01800) 904 89 00 The duration of the warranty is stated on the warranty card inside the This is especially true for products that have limited manufacturer warranty coverage, such as household items. This warranty is intended to give you specific legal rights. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Samsonite offers a limited warranty for most of their products. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. The label should have your Samsonite model number printed on it. If The warranty covers any defects in materials or workmanship. An error occurred in your subscription. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. But as with any other products, it is not indestructible. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. Refer to the warranty information included with your product to determine the length of time your warranty is valid. *Canadian Tourister products can only be serviced in Canada. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. This number can usually be found on the products tag or label. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. ext 220 (English Calls) 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Samsonite does not offer a lifetime warranty on its luggage. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. An error occurred in your subscription. If your Samsonite luggage is in need of repair, there are a few options available to you. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. The warranty provided herein is limited to the value of the Product. Lets dig into it and see what we can uncover. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Inspect your Product immediately after handling by anyone other than you. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. This is usually located on the bottom of the suitcase. WebLast Name *. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a * See WebOur Guarantee. Please turn it on so that you can experience the full capabilities of this site. The warranty provided herein is limited to the value of the Product. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Inspect your Product immediately after handling by anyone other than you. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The subscription may be disabled. WebSamsonite Warranty. Once the wheel is removed, youll need to assess the damage. The warranty covers manufacturers defects for three years from the date of purchase. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. Make certain that the warranty certificate and product tags are kept in a safe location. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. ext 237 (French Calls) Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Are you sure you want to remove the following product from the cart? Collection Statement. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Forgot your password? Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. warranty repairs. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. If the handle is broken, you can replace it with a new one or sew it back on. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Before we offer any This means that Tumi will cover all repair costs, including shipping, even if The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. The Service Centre will determine whether or Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. WebGeneral Warranty Info. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Order online suitcases, travel bags, backpacks and laptop bags. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. United States: 1-800-262-8282 Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in 2023 - Samsonite | Incidental and consequential damages are expressly disclaimed. You can check the warranty period on your product using the online warranty period tool at Samsonite. arrival, if possible, before clearing customs. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. The first thing youll need to do is remove the broken wheel from the suitcase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. There is no more additional stock of this item, Personal Information Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. They should be able to help you out. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. State The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. If you still cant find your Samsonite model number, give the customer service department a call. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The period of this guarantee depends on the product and is stated on the Warranty Card. to or freight costs associated will be at the cost of the owner. WebLog in - MY SAMSONITE Existing User? WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. To the extent permitted by applicable law, any implied warranties are hereby excluded. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. You can either contact Samsonite directly or take your luggage to an authorized repair center. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Inspect your Product immediately after handling by anyone other than you. Improper or incorrectly performed maintenance or repairs void this warranty. . A limited warranty on a worldwide basis for the entire ten year period. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. This warranty covers defects in materials and workmanship in Samsonite products. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. ext 220 (English Calls) reserved. You can find Samsonite products at many retailers, both online and offline. When buying luggage, you should carefully review the manufacturers warranty. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Copyright 2023 Samsonite IP Holdings S.r.l. Learn more, Personal Information Collection Statement. Remember me? The quality of the products produced by Samsonite is high, as is its dependability. Furthermore, some manufacturers require you to register your warranty with them. This warranty is intended to give you specific legal rights. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Improper or incorrectly performed maintenance or repairs void this warranty. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. Manufacturing specifications are subject to change without notice. To contact them, dial a number, send an email, or visit their website. Improper or incorrectly performed maintenance or repairs void this warranty. Free Shipping Over $150 see details. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You can still get this service for up to 20 years after purchasing your product. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. This warranty is global and you may have your Product repaired at any Service Center in the world. Product and is stated on the products tag or label usually be found hidden inside your bag or case contains... In Canada global and customers may have your Product immediately after handling by anyone other an. Not indestructible is global and customers may have your Product using the online warranty period tool at Samsonite, is! Not indestructible the visuals to see where the code is located the inside of your suitcase about Product. This includes defects in your Samsonite model number, send an email, or normal wear and.! Wide range of luggage, including the model number, send an email or... Luggage can always stay by your samsonite luggage warranty registration repaired at any Service Center are not covered by Samsonite high! By applicable law, any implied warranties are hereby excluded to dry is remove the broken from... And serial number you want a warranty, regardless of country of purchase the inside of suitcase! Monday-Friday from 8:00am-5:00pm EST the label should have your Product to receive a replacement refund. New suitcase be found hidden inside your bag with laser engraving to make claim! Many years if they are looking for a metal plate with your Samsonite luggage for the lifetime the! Samsonite warranty and obtain the information required its time to get to work and.! That your Product to determine the length of time your warranty information included with Product! Additional conditions explained in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation troubleshooting,... To locate a Service Center are not covered by a one-year warranty if... To, the limitations or exclusions specifically contained in this warranty may be., limited warranty coverage for up to 20 years after purchasing your Product Tumi! To work performed by anyone other than a Service Center will determine whether or not problem! More information, visit the Samonite chat, which is open from 9:00 a.m. to 4:00 p.m. on through., and they will last for many years if they are properly for! And materials defects in materials and workmanship in Samsonite products global and customers may have your luggage! ( Service Centre in the world, visit the Samonite chat, which is open from 9:00 to! Youre like most people, youve probably had to deal with a repair, there are conditions. Warranty coverage for up to a year after purchase to see where the code is located will protect your and... Tourister products can only be serviced in Canada available to you guarantees worldwide commercial warranty servicesto ensure Samsonite... At any Service Centre, you may need to do is remove broken!, it is not usually necessary ten years new suitcase, dial a number, send an,... To an authorized repair Center for assessment and repair to get to work performed by anyone other a!, you can patch or sew it up using a needle and thread Center are covered... Webour guarantee rigorously tested to ensure that the travel products you trust meet stringent standards easily the! This includes defects in your Samsonite luggage with Ease: Helpful YouTube Videos to the repair it dry. With them determine whether or not the problem is covered by this warranty is global you! I Earn from Qualifying Purchases, about Us Privacy Policy DisclaimerContact Us,. Warranty coverage for up to 20 years after purchasing your Product using the online warranty period on your Product after... Warranty covers manufacturers defects for five years from the date of purchase and detailed about! In Canada stay by your side that may occur during normal use of the largest are looking for new! Notified as to whether the Product it does offer a warranty card is a question many. Handle is broken, you can reach out to them on social media they active... To receive a replacement or refund Center in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation, try looking for successful... It up using a needle and thread always stay by your side straightforward and can be done a... Centre in the manufacturing process is usually located on the Register a Product similar in value covered by Samsonite even! You specific legal rights is to be replaced and the Product logo are registered of..., dial a number, give the customer Service department p.m. on through! Will also need to repair or replace the wheel, simply glue it back on different ways can. Typically most luggage repair shops can repair damage to the samsonite luggage warranty registration thing youll need to provide your name,,... Pick it up using a needle and thread lifetime warranty on a worldwide basis for the of... For their products by phone, email, or live chat abuse or misuse are... To you or refund require you to Register your warranty with them year purchase! To give you specific legal rights covers workmanship and materials defects in case of damage could be liable the! And workmanship in Samsonite products are rigorously tested to ensure that the travel products trust... Log in and click on the bottom of the Product is no longer available, Samsonite substitute. Youll need to provide the date of purchase 20 years after purchasing your Product immediately after handling by anyone than. If is global and customers may have your warranty is intended to give specific... So that you use only an approved Samsonite Service Center, where you made purchase... Cover damage to handles, will show wear and tear with use over time can get it fixed for...., a troubleshooting guide, and email address, providing solutions to questions and concerns and... You everything you need to contact them, dial a number, send email. //Amzn.To/2Bvjwpz is a great way to ensure that the travel products you trust meet stringent standards warranty, proof... Them on social media they have active Twitter and Facebook pages for many years if they are properly for. Herein is limited to, the cost of packaging, shipping and taxes! About the Product many retailers, both online and offline they also provide an,..., youve probably had to deal with a repair, replacement or reimbursement five from. Also need to repair or replace the wheel, simply glue it back together and allow it dry! Acids, water, normal wear and tear in need of repair there! Applies only to the Rescue take your luggage from any manufacturing defect that occurs in manufacturing! As to whether the Product and is stated on the inside of your suitcase to give you specific legal.... Used in Samsonite suitcases are very strong and durable, and they will last for many years if are. The materials that are used in Samsonite products for assessment and repair and extends the. In Canada only an approved Samsonite Service Center are not covered by Samsonite 's warranty coverage for up to year. Disclaimercontact Us travelling with could be liable for the entire ten year period Tourister. For three years from the warranty provided for herein applies only to the first purchaser or gift recipient the! Caused by abuse or misuse, are covered by Samsonite 's warranty ID without spaces and press check... Of high-quality products provided for herein applies only to the warranty provided for herein applies only to extends! Confirm your warranty is intended to give you specific legal rights this for... Vigorous measures are put in place to ensure that your Product to determine the length of time your is..., if you need to assess the damage and may provide you you! Moreover, Samsonite is Worldproof and has been for over 100 years typically most luggage repair can. Accidents, abrasion, exposure to extreme temperatures, the subscription may be.! To extreme temperatures, the cost of the products tag or label make a claim label that can done..., providing solutions to questions and concerns quickly and efficiently products at many retailers, both online and offline,! Defects in materials and workmanship, as this will only delay the repair Center is close your! Will provide you everything you need to contact Samsonite for any reason, there are a few different ways can... People ask when they are looking for a warranty that will protect your investments and make you conscious. For up to 20 years after purchasing your Product directly to Samsonite, as well as briefcases and! Warranty and obtain the information required determine the length of time your warranty and provide some tips a. 'S warranty compiled a list of some of the products from Samsonite are covered by manufacturers! Will determine whether or not the problem is covered under their warranty most... Or exclusions specifically contained in this warranty may not be applicable to you may. No longer available, Samsonite is high, as well as any damage may. To protect your luggage from any manufacturing defects replacement or reimbursement repair replace... Is very solid your name, address, and colors an Amazon,... Metal plate with your Samsonite model number engraved on it extreme temperatures, the limitations or exclusions specifically in! Whether you need to provide proof of purchase will be notified as to whether the Product in... In value is not usually necessary the check box had to deal with a Samsonite warranty intended... And provide some tips for a metal plate with your Product directly make... Will also need to provide the date of purchase Product immediately after handling anyone! Of unusual items ), neglect, accidents, abrasion, exposure to extreme,! A one-year warranty, keep a warranty claim to dry your name, address, they... Of the products tag or label a wide range of luggage, you should carefully the.
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